Return & Refund Policy
Printezy Digital Solutions, we strive to provide exceptional service and products to our valued customers. Please read our cancellation and refund policy carefully to understand how we handle cancellations and refunds for orders placed with us.
**1. Order Cancellation**
- **Before Production Begins:** If you wish to cancel your order before production begins, please contact us immediately. We will attempt to accommodate your request. However, please note that if materials have been ordered or production has started, cancellation may not be possible or may incur charges to cover costs already incurred.
- **After Production Begins:** Once production has commenced, orders cannot be canceled as materials and resources have already been committed. In such cases, the order will be completed as per the original specifications.
**2. Refund Policy**
- **Quality Concerns:** We take pride in our work and strive to ensure the highest quality standards. If you are dissatisfied with the quality of our products due to defects or errors on our part, please contact us within [number of days] days of receiving your order. We may request return of the defective items for inspection. Depending on the findings, we will offer a replacement or refund.
- **Non-Delivery:** In the event that your order does not arrive within the expected delivery timeframe, please notify us promptly. We will investigate the issue and, if the delay is due to factors within our control, we will offer a refund or a replacement order.
- **Cancellation Before Production:** If your order is canceled before production begins and you have made a payment, we will process a refund within [number of days] days. Please note that refunds may take some time to reflect in your account depending on your payment method and banking institution.
- **No Refund Scenarios:** Refunds will not be provided for orders canceled after production has commenced or for orders that have been customized according to your specifications, unless there are quality concerns as mentioned above.
**3. Contact Us**
If you have any questions about our cancellation and refund policy, or if you need assistance with an order, please contact us at:
Printezy Digital Solutions
Bengaluru, Karnataka, India
**Email:** Blr.printezy@gmail.com
**Phone:** +91 8660479336
We value your business and aim to provide transparent and fair policies to ensure your satisfaction with our services. Thank you for choosing Printezy Digital Solutions for your printing needs.